• Call Immediately if you have an emergency.  Emergency requests consist of: Loss of heat, broken pipes resulting in water leakage, severe plumbing issues (this does not include a dripping faucet), structural damage.

  • Please use common sense when determining if repair constitutes an emergency and help take steps to avoid further damage

  • After Hours Emergency Line (541) 788-5645

  • Fire or Medical  911

  • City of Prineville (541) 447-4168

  • Pacific Power (877) 508-5088

  • Cascade Natural Gas (888) 522-1130

  • Please use the repair request form for Non-Emergency requestsTurn in repair request when repair is needed, please DO NOT WAIT UNTIL RENT IS DUEWaiting will only cause the problem to worsen and become costly for all parties involved.

  • Please complete request & fax, email or drop off at WWPMPlease DO NOT submit a fax or email for emergency requests. Online repair requests are now available if you are currently signed up for the Tenant Portal access.

  • Extreme Cold - Please remember to keep your homes well heated, water dripping, cupboards open and any other preventative actions necessary to help avoid problems.

  • Change your furnace filters and check that ALL alarm batteries are functioning!

  • If you have a well/pump, keep adequate heat maintained to prevent freezing.

  • Again, use common sense before calling the emergency line.

  • Should you have an emergency during business hours, CALL THE OFFICE IMMEDIATELY.

  • Please review the How To's provided for possible assistance, found under "Tenant-Forms/Links" tab.

  • Any delay in reporting concerns can be costly for all parties involved.

  • Our vendors can be inundated with work orders because of weather, we ask for your patience and understanding should your request be scheduled out.

  • Renters Insurance if not required - IS HIGHLY RECOMMENDED

(information provided for reference purposes only

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